Information Technology Specialist

Tyler Campbell

Information Technology Specialist with experience supporting enterprise systems, network operations, secure communications, and end-user support. Currently pursuing a Bachelor of Science in Information Technology at Western Governors University.

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Professional Summary

Dedicated IT Specialist experienced in troubleshooting, enterprise support, Windows administration, networking, and secure communications. Committed to delivering reliable technical solutions while maintaining high standards of security, accountability, and customer service.

Core Responsibilities

Provide Tier 1 and Tier 2 technical support.
Support secure enterprise network operations.
Maintain accountability of sensitive IT equipment.
Configure and troubleshoot Cisco VoIP and SIP communications.
Support Windows workstations and enterprise applications.
Assist with systems administration and network troubleshooting.
Maintain operational readiness of mission-critical IT systems.

Technical Skills

Windows
Networking
TCP/IP
Cisco
VoIP
SIP
Active Directory
PowerShell
Microsoft 365
Hardware Repair
Technical Support
System Administration

Certifications

CompTIA Project+

ITIL Foundation

LPI Linux Essentials

Education

Bachelor of Science in Information Technology

Western Governors University
Currently Enrolled